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Accessibility for Ontarians with Disabilities Act (AODA) - Training Requirements for Employees

As part of Trent University's commitment to fulfilling our legal requirements of the AODA and building a cultural of inclusivity, we are offering AODA training to all members of the Trent community. Please note that for certain employees, these trainings are required.

You can consult the chart below to find the training that apply to you and continue reading below for more information about how to access trainings. If you have questions, please contact Andrea Walsh, the Institutional Accessibility Advisor.

You may also wish to consult the training material included on our page on creating accessible documents.

 

 

Required Trainings

Customer Service Standard

Accessibility Awareness Training for Educators

Integrated Accessibility Standards Regulation

Student Employees

Yes

Yes, if involved in designing, delivering or instructing courses (e.g. Teaching Assistants)

Yes

Staff

Yes

Yes, if involved in designing, delivering or instructing courses (e.g. lab demonstrators, academic skills instructors)

Yes

Faculty

Yes

Yes

Yes

3rd Party Employees

Yes

Yes, if involved in designing, delivering or instructing courses (e.g. guest lecturer)

Yes

 

 

1. AODA Customer Service Standard Training

Please note: this training is required for all staff, faculty, volunteers and persons who provide goods, services, or facilities on behalf of Trent University.

The Customer Service Standard applies to all persons who deal with the public or other third parties at, or on behalf of the University, as well as those who participate in developing the University’s policies, practices or procedures on providing goods and services. For the purposes of this legislation, “public” includes students, staff, faculty and visitors. (See also, Trent's Accessible Customer Service Policy)

 

Listed below are the different options available for accessing the Customer Service Standard training.

If you have already completed the training through other means, please contact Andrea Walsh to be added to our records. Proof of completion will be required.

 

How to complete the training for the Customer Service Standard of the AODA

  • Staff and faculty, online: available via Blackboard .

    You are required to self-enroll in the course titled "Human Rights and AODA Professional Development" and to complete the module titled "AODA - All Staff Training."

     

    Once your have reviewed the material you will be instructed to complete a quiz.  Upon successful completion of the quiz, a Certificate of Completion" will be issued.

     

    Please retain your copy as verification of training completed.

     If you are unable to access this training via Blackboard, please 

     contact Andrea Walsh to be enrolled.

     Andrea Walsh

     Institutional Accessibility Advisor

     awalsh@trentu.ca

     (705) 748-1011 ext. 6602

 
  • Student employees, online: available via Blackboard.

    Student employees are required to self-enroll in the course titled "Human Rights and AODA Professional Development" and to complete the module titled "AODA - Student Employee Training."

     

    Once your have reviewed the material you will be instructed to complete a quiz.  Upon successful completion of the quiz, a Certificate of Completion" will be issued.

     

    Please retain your copy as verification of training completed.

     If you are unable to access this training via Blackboard, please 

     contact Andrea Walsh to be enrolled.

     Andrea Walsh

     Institutional Accessibility Advisor

     awalsh@trentu.ca

     (705) 748-1011 ext. 6602

 

 

 

Accessible Format

An accessible version of the Customer Service Standard Training is available in word format here.

The AODA Customer Service Standard Quiz is available in word format here. 

 

2. Accessibility Awareness Training for Educators

Educational and training institutions, such as Trent, are obligated to provide educators with accessibility awareness training related to accessible instruction as well as accessible course and program delivery.

 

Under this legislation the term "educators" refers to any employee who is involved in designing, delivering or instructing courses. Within educational institutions teaching assistants are also included as educators.  As always, Trent strives to go beyond compliance; therefore we are opening the training to everyone who works with students.  The training can be a tool for everyone in the Trent community.  

The "Training for Educators" is in addition to the "Customer Service Standard Training". For those completing the training through the Blackboard system, we will automatically have your training record.

 

If you have already completed the training through other means, please contact Andrea Walsh to be added to our records. Proof of completion will be required.

 

How to complete the Accessibility Awareness Training for Educators

  • Staff, faculty, and students, online: available via Blackboard .

    You are required to self-enroll in the course titled "Human Rights and AODA Professional Development" and to complete the module titled "New AODA Accessibility Awareness - Working in Education and Training the Educators."

     

    Once your have reviewed the material you will be instructed to complete a statement of completion.

    The response to the statement of completion will be used to confirm your training requirement.

  • Third party employees, online: available via UOIT.

More information on the Accessibility Awareness Training for Educators

 

The intent of this legislative requirement (from Section 16 of the AODA Integrated Accessibility Standards Regulation (IASR), is to increase awareness among educators about accessibility needs in program and course development as well as in course instruction. It is hoped that through increased awareness, educators will be able to build inclusive learning environments which will in turn lead to increases in student involvement and success, especially for students with disabilities.
 
The legislation suggests a number of ways to meet this requirement for educators' training including providing education on learning needs associated with different types of disabilities as well as techniques on how to improve the learning environment for such students.
 
The Accessibility Awareness Training for Educators module that has been created through Blackboard is Trent's response to meeting these legislative requirements. As you will see, this training module includes a variety of information related to accessible education and universal instructional design. Resources within the module reference a broad base of material related to creation of inclusive learning environments, as well as specifically addressing resources for building such inclusive spaces here at Trent.

 

 

3. Integrated Accessibility Standards Regulation (IASR) Training

 

In 2011, the legislature of Ontario passed the Integrated Accessibility Standards Regulations (IASR) as a means of more fully implementing the AODA. 

The IASR influences how Trent University operates; therefore, it’s important for all Trent University employees to be aware of the requirements and the importance of accessibility. This is why training is a requirement.

Organizations must provide training on the requirements of the regulation as it relates to a person’s duties – and on the Ontario Human Rights Code as it relates to people with disabilities.

Training must be provided to:

• All existing and new employees and volunteers, including paid and unpaid positions;

• People who participate in developing Trent University’s policies, including managers, senior leaders, directors and owners;

• Other people who provide goods, services, or facilities on behalf of Trent University

Individuals who fit the above criteria must complete the training. Please click the following link to access the training: IASR Training.

 

Accessible Format

An accessible version of the IASR Training is available in a Word format.